Privacy Policy of Beatrice Collection
Last Updated: February 08, 2022
1: Introduction
Welcome to Beatrice Collection. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information. By using our website and services, you consent to our collection and use of your data as described herein. This Policy is governed by the applicable laws in the jurisdiction of the business operation.
2: Information We Collect
2.1 Personal Identification Information
- Full name
- Email address
- Shipping and billing address
- Telephone number
- Payment details
2.2 Non-Personal Identification Information
- IP address
- Browser type and version
- Operating system
- Device type
3: How We Use Information
3.1 Order Fulfillment
We use your information to process, fulfill, and ship orders.
3.2 Customer Support
To provide customer service and support.
3.3 Marketing
With your consent, to send you newsletters and promotional offers.
3.4 Analytics
To analyze user interaction with our website for improvement purposes.
4: Data Security
4.1 Security Measures
We use secure sockets layer (SSL) technology and other security measures to protect your data.
4.2 Data Retention
Data will be retained in accordance with legal requirements.
5: Third-Party Websites
This website may contain links to third-party websites. Beatrice Collection is not responsible for the privacy practices or content of such websites.
6: Cookies
We use cookies to improve the user experience and may use third-party analytics tools to track user behavior.
7: User Rights
You have the right to request access to, modification of, or deletion of your personal data stored by us.
8: Returns and Refund Policy
Customers have the right to return products within 30 days of purchase, subject to conditions. Refunds will be processed in accordance with our returns policy.
8.1 Introduction
Thank you for shopping at Beatrice Collection. We value your business and want to ensure your satisfaction. Our Returns and Refund Policy outlines the procedures and conditions under which items can be returned or refunded.
8.2 Return Eligibility
- Items must be returned within 1 week from the date of purchase.
- Items must be in their original condition, unused, unaltered, and in the same packaging in which they were received.
8.3 Non-Returnable Items
The following items are not eligible for returns:
- Gift Cards
- Final Sale Items
- Personalized or Customized Products
Return Procedure
8.4 Initiation
To initiate a return, contact our Customer Service at support@beatricecollection.com to receive a Return Authorization Number (RAN).
8.5 Packaging
Package the item securely and include the RAN, original packing slip, or a copy of the order confirmation email.
8.6 Shipping
Return shipping costs will be the responsibility of the customer unless the return is a result of our error (e.g., receiving a wrong or defective item).
Refunds
8.7 Processing Time
Once we receive your returned item, please allow 7-14 business days for processing. You will receive an email notification confirming the status of your refund.
8.8 Refund Method
Refunds will be issued to the original payment method used during the purchase, unless otherwise agreed upon.
8.9 Deductions
We reserve the right to deduct shipping fees and a restocking fee from the refund amount, where applicable.
8.10 Exchanges
If you wish to exchange an item, follow the standard return process and then place a new order for the desired item.
8.11 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact Customer Service within 48 hours of receiving the order for assistance.
9: Terms and Conditions
9.1 Acceptance of Terms
By accessing or using the services and website provided by Beatrice Collection, you agree to comply with and be bound by the following terms and conditions (“Terms”).
9.2 Definitions
- “Service” refers to the products and services offered by Beatrice Collection.
- “Website” refers to the Beatrice Collection website, accessible from www.beatricecollection.com.
- “User,” “you,” and “your” refer to anyone who accesses or uses the Service.
9.3 Account Registration
To access certain features of the Service, you may be required to register for an account. You agree to provide accurate information and are responsible for maintaining the confidentiality of your login credentials.
9.4 Privacy Policy
Your use of the Service is also governed by our Privacy Policy.
9.5 Conditions of Use
You agree to use the Service in accordance with all applicable local, state, national, and international laws and regulations.
9.6 Intellectual Property
The Service, including but not limited to text, logos, and graphics, is the property of Beatrice Collection and is protected by intellectual property laws.
9.7 User-Generated Content
You are solely responsible for any content you create or upload while using the Service. Beatrice Collection assumes no liability for user-generated content.
9.8 Termination
We reserve the right to terminate your account and access to the Service for violating these Terms, at our sole discretion, without notice.
9.9 Limitation of Liability
To the extent permitted by law, Beatrice Collection shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Service.
9.10 Governing Law
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction of the business operation.
9.11 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page and are effective immediately upon posting.
10: Changes to Privacy Policy
We may update this Privacy Policy in accordance with legal requirements and will notify users through appropriate channels.
11: Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at support@beatricecollection.com.
